Before calling an emergency call-out provider, please bear in mind that they will charge the Diocese at ‘out of hours’ rates, which can be very expensive. Please consider whether the matter could wait until instructions can be given during office hours by the Housing Department.
In case of emergencies out of hours, at weekends, evenings or public holidays, please contact the numbers below:
For structural damage, major leaks, loss of power, break-ins, etc
Archdeaconry of Chester : Quinplex - 0800 840 4043
Archdeaconry of Macclesfield : T Jones Ltd - 07889 173539
For emergency tree work where a tree is considered dangerous or prevents required access
Both Archdeaconries: Mr C Frankland (Frankland Trees) Tel: 07973 431192
For gas leaks
Both Archdeaconries: National Gas Emergency Service - 0800 111 999
If in doubt, you should contact your Archdeacon for further advice.
You should provide full details of any problem including location (ie which room in the house or if it is an outside issue) and the nature of the problem (i.e. escape of water; water ingress; complete loss of power).
Please Note - Emergency temporary repairs only may be undertaken with a full repair being carried out at a later date in normal working hours.